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Feedback as part of company management
Online feedback in the strategy process
It’s impossible to develop a good strategy without a clear overview of what’s really going on. Business decisions can only be made properly once the person responsible has access to as much “real-life” information as possible, e.g. the customer’s requirements or the mood of the team.
When collected correctly, feedback can deliver important KPIs that would otherwise remain undiscovered. For this reason, online feedback has become a valuable management instrument for companies. However, caution is advised – the more important the measuring instrument, the more essential it is to ensure it really works well.
Precise measuring instrument for the decision-making process
Our consultancy service provides you with feedback instruments and KPIs that are both realistic and accurate.
We can assist in the following two scenarios:
- Managers and decision-makers are keen to use feedback for company management, the implementation of the corporate strategy or for key decisions.
- A decentralized initiative for collecting feedback needs to be designed in such a way as to ensure the responses, results and KPIs are properly aligned with the corporate objectives, overarching initiatives and company-wide KPIs.
Please also refer to the article “Feedback as part of company management” in the Download Center or contact us directly.